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Jodelyn C. — Junior Customer Service Representative from Philippines

Jodelyn C.

Junior Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jodelyn C. is an adept Customer Service Professional with diverse experience in customer support, sales, and digital marketing. She has efficiently handled international customer inquiries, addressing account-related concerns through phone support, and has been recognized for her empathy and professionalism in customer interactions. At Foundever, she worked in a financial account as a call center representative, managing refunds and disputes related to unauthorized transactions. Jodelyn also demonstrated her marketing acumen while working as a sales clerk with Yearnings Outsourcing Cooperative, where she generated leads and maintained positive relationships in the retail industry. Her role at Orbix Victus International further enhanced her digital marketing skills by creating and sharing content on social media platforms. Equipped with strong skills in Customer Relationship Management, Microsoft Office, and effective Email Correspondence, Jodelyn is passionate about supporting businesses through proactive communication and administrative excellence.

Experience

  • Call Center Rep.

    Foundever · 2025 — 2026
    Managed international customer inquiries and account concerns via phone support. Processed refunds and disputes for unauthorized transactions, demonstrating empathy and professionalism while resolving customer issues.
  • Sales Clerk

    Yearnings Outsourcing Cooperative · 2024 — 2025
    Assisted customers with product inquiries and purchases while addressing their concerns. Maintained accurate transaction processing and utilized inventory management tools to track product availability and stock orders.
  • Digital Marketing

    Orbix Victus International · 2023 — 2024
    Created and disseminated marketing content across social media platforms, and generated leads by engaging with potential customers. Established connections with prospects through effective product promotion and customer inquiries.

Skills & Expertise

Education

  • Senior High School Graduate in General Academic Strand
    Oeste National High School · 2020 — 2022

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