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Joedene M. — Mid-Level Property Management Estate Manager from South Africa

Joedene M.

Mid-Level Property Management Estate Manager

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Joedene M. is an experienced administrative professional with a strong background in estate management, property administration, customer service, and training facilitation across sectors such as retail, car rental, and residential estates. As the current Estate Manager at Sahiti Coastal Estate, she oversees all aspects of estate maintenance management, compliance with codes and legislation, and the implementation of security and risk protocols, ensuring the smooth operation of facilities and meticulous management of documentation. In her previous tenure at Seaward Estates Master Homeowners Association, she served as a Support Administrator and Personal Assistant, coordinating vendor services, upholding planning and aesthetics rules, managing compliance reporting, and facilitating board meetings. Joedene’s career includes experience as a Training Facilitator at Hertz Rent a Car, where she developed in-house training programs and supported the professional development of staff, and as a Branch Supervisor focusing on operational oversight, staff coordination, and process adherence. Her core strengths include report preparation, project coordination, and maintaining robust administrative systems in regulated environments.

Experience

  • Support Administrator

    Seaward Estates Master Homeowners Association · 2021 — 2023
    Planned and scheduled work, overseeing service provider compliance and timely completion. Fostered relations with stakeholders to facilitate efficient service delivery, managed weekly compliance reporting, and implemented improvements based on identified deficiencies. Oversaw inspections for properties under construction and handled various administrative tasks including document management and communication with residents.
  • Estate Manager

    Sahiti Coastal Estate · 2023 — Present
    Oversees all management aspects of the Estate, including routine maintenance of gardens and buildings. Ensures compliance with required standards and manages contractor activities. Responsible for security and safety measures, while maintaining documentation and correspondence related to estate operations.
  • Training Facilitator

    Hertz Rent a Car · 2019 — 2020
    Conducted analysis to identify training needs and assisted in the design of developmental programs tailored to both organizational and individual requirements. Managed budgets for training initiatives and collaborated with teams to produce stakeholder-satisfactory programs. Developed induction programs and conducted skills assessments, while producing materials for internal training courses.
  • Branch Supervisor

    Hertz Rent a Car · 2016 — 2019
    Produced daily reports and documented action items. Held regular staff meetings to foster team motivation and enhance customer service. Reconciled fuel and petty cash accounts each week, ensured compliance with policies and procedures, and addressed customer issues with a focus on satisfaction.
  • Customer Service Agent

    Hertz Rent a Car · 2015 — 2016
    Managed the sign-out process for clients, captured fleet and handled the closing and opening of rentals. Responsible for inventorying assets and printing gold client rental agreements, in addition to loading and editing fuel claims, while assisting with customer queries.
  • Cashier/Sales assistant

    Woolworths King Shaka Airport
    Assisted customers with inquiries and actively sought ways to enhance sales during interactions.

Skills & Expertise

Education

  • Grade 12
    Belverton Secondary School

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