Senior Food & Beverage Service Trainer
Open to offersNew to PlatformJoel M. is an experienced hospitality and cruise ship professional with a distinguished career spanning over two decades, primarily in food and beverage operations. Having served as an Assistant Restaurant Manager at Disney Cruise Line from 2024 to 2026, he directed high-volume shipboard dining operations, delivering seamless execution of Disney’s renowned dining programs for international guests. His role involved leading a diverse team to maintain compliance with service standards and safety protocols. Previously, Joel contributed as a Food & Beverage Service Excellence Trainer, where he developed comprehensive training programs to ensure consistent service delivery across various departments. His efforts emphasized stringent adherence to safety regulations, including USPH guidelines. Joel's tenure at Brinker International as a server and corporate trainer in the early 2000s laid a strong foundation for his role in guest service and employee mentoring. His extensive background includes skills in crew development, service quality control, and effective crisis management. Joel's career is marked by a commitment to operational excellence and guest satisfaction.
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