Junior IT Support Specialist
Open to offersNew to PlatformJohn Carlo B., based in Naga City, Philippines, is an IT graduate with substantial training and hands-on experience in emerging tech areas. His credentials include 486 hours of intensive Salesforce training with Accenture's virtual academy, where he mastered CRM fundamentals and professional documentation through remote tasks. Currently, he applies his skills as a freelance video data annotator and quality reviewer. In this role, he ensures the precision of timestamped video clips and transcriptions, demonstrating keen attention to detail and a commitment to quality standards. John Carlo is proficient in React.js and MySQL, having developed a Church Management System that involved leading requirements gathering sessions and translating non-technical needs into actionable features. His technical competencies extend to home and office networking, underscoring his robust troubleshooting abilities. He is open to remote opportunities in tech support and customer service, leveraging his skill in explaining complex technical issues in user-friendly terms.
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