John V.

John V. is a seasoned Virtual Assistant with a specialization in client coordination and appointment setting. He possesses strong capabilities in workflow optimization, accurate information gathering, and record-keeping. His role as an Intake Specialist has honed his skills in communication and critical thinking. John has worked across various industries, including customer service and sales, at companies like IQOR and Concentrix, where he provided customer service for phone subscriptions and upsold gadgets. At VXI, he offered technical support for Wi-Fi, cable, and home phone services. In his most recent position as a Quality Assurance Analyst and Virtual Assistant at Start Virtual, he performed call audits, booked appointments, and managed client calendars. Based in Gapan City, Nueva Ecija, Philippines, John holds a high school diploma from Polytechnic University of the Philippines.