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John K. — Junior Customer Service Specialist from Philippines

John K.

Junior Customer Service Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

John K. is a licensed professional teacher and accomplished graduate of Bachelor of Physical Education from the University of Mindanao, Tagum College. With considerable experience in telecommunications, community engagement, and administrative areas, he has effectively served as a Local Ambassador for notable companies like Globe/TM and Dito Telecommunity Corporation. In these roles, he excelled in implementing promotional activities, managing digital content creation, and strengthening brand awareness through strategic community interactions. His role as a team leader involved organizing events and coordinating with local influencers to boost brand trust. Additionally, at a City Government Office in Tagum City, he showcased exceptional customer service, providing accurate information and resolving complex inquiries related to property assessments. Known for his strong organizational abilities and detail orientation, John is committed to efficient administrative support and enhancing public service operations. His robust background in customer relationships and sales further underscores his versatile skill set.

Experience

  • City Government Office-LGU

    Tagum City, Davao del Norte, Philippines · 2026 — Present
    Delivered excellent customer service, ensuring a welcoming environment as the primary contact for property owners. Provided clear explanations regarding tax assessments and property valuations while assisting in the systematic review of property market values using analytical tools. Effectively resolved public inquiries and complaints, maintaining high customer satisfaction while upholding office protocol.
  • GLOBE/TM Local Ambassador and Team leader

    Network Company · 2019 — 2025
    Represented Globe/TM through local promotions and marketing campaigns while engaging with the community to enhance brand awareness. Created digital content for social media, highlighting GLOBE/TM products and services, and assisted in the organization of events and campaigns. Developed relationships with local influencers and customers to build brand trust.
  • DITO Local Ambassadress

    Dito Telecommunity Corporation · 2021 — 2021
    Promoted DITO SIM products and services via local events and social media, enhancing brand visibility through the creation of digital content. Assisted in organizing promotional campaigns and provided product knowledge to support new users in transitioning to DITO, collaborating with local influencers and businesses to strengthen brand awareness.

Skills & Expertise

Education

  • Bachelor of Physical Education
    University of Mindanao Tagum College · 2020 — 2024

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