Mid-Level Customer Service Specialist
Open to offersNew to PlatformJohn Paulo P. is a dedicated and detail-oriented customer service professional with a solid background in handling high-volume inquiries and resolving customer concerns, especially in service-focused organizations. He possesses extensive experience across various communication channels, ensuring customer satisfaction through exceptional support. John holds a Bachelor of Science in Culinary Management from STI College and has worked as a Buildings Order Management Specialist at Schneider Electric where he managed end-to-end order processing, coordinated with teams to ensure timely delivery, and efficiently resolved order discrepancies. Additionally, his tenure as a Customer Care Specialist at Viventis Interim and as a Storekeeper/Inventory Clerk with Cavite Zone Workers Multipurpose Cooperative honed his skills in inventory management and documentation. His foundational skills were further developed during his earlier roles as a barista at The Coffee Bean and Tea Leaf and Foodeology Inc.- FUEL Coffee Shop where he provided quality customer service and supported daily operations. John's commitment to high quality standards and his ability to build positive relationships contribute significantly to team success.
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