John G.

Julie B. is a dedicated Customer Service Representative based in Cabanatuan City, Philippines, with extensive experience in handling client inquiries and providing solutions across various sectors. She honed her skills in call handling and problem-solving at Sutherland Global Services, addressing product and billing concerns, managing subscriptions, and processing returns efficiently. At TeleTech, Julie effectively assisted delivery partners by troubleshooting app issues and coordinating with merchants to resolve order concerns. Her role as Enumerator at the Philippine Statistics Authority involved field data collection, where she demonstrated her proficiency in accurate documentation and data entry. Educated in Humanities and Social Sciences, Julie further pursued a degree in Secondary Education, specializing in English, which bolsters her strong communication abilities. Her commitment and skills make her a valuable asset in any customer service environment focused on delivering empathic support.