John R.
Mid-Level Customer Service Representative
Open to offersNew to PlatformAbout
John R. is a Customer Service Representative and an Online English Tutor with a rich background in enhancing client interactions and facilitating English language education for international students. His tenure at prominent BPOs like EXXO and JCON between 2022 to 2025 has honed his abilities in leading effective sales campaigns while delivering exceptional support to clients. John holds a Bachelor of Secondary Education, majoring in English, from GenSantos Foundation College Inc., which underscores his proficiency in teaching and language use. Prior to joining the BPO industry, he gained experience as a seasonal bagger at KCC Mall of Gensan, which contributed to his foundational customer service skills. His expertise lies chiefly in strong communication, problem-solving, and being technologically savvy, enabling him to adapt and excel in dynamic environments. Proficient in addressing client needs, John is committed to delivering value across various service-oriented settings.
Experience
Customer Service Representative
EXXO BPO · 2024 — 2025Provided client support and engaged in effective communication to enhance customer satisfaction.Online English Tutor
null · 2024 — 2025Instructed international students in English, leveraging communication skills to facilitate learning.Customer Service Representative
JCON BPO · 2022 — 2024Participated in driving sales campaigns and utilized strong communication skills for customer interactions.Seasonal Bagger
KCC MALL OF GENSAN · 2018 — PresentProvided customer support in a retail environment, assisting customers with their inquiries.
Skills & Expertise
Education
- Bachelor of Secondary Education Major in EnglishGenSantos Foundation College Inc.
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