John J.
Junior Telecommunications Customer Service Representative
Open to offersNew to PlatformAbout
John Joshua A. is experienced in customer service and chat support, with a professional background supporting clients at Sprint, a prominent telecommunications company. From July 2019 to January 2020, he managed customer calls, emails, and chats, focusing on troubleshooting technical issues related to devices, services, and network connectivity, as well as educating customers on new products and promotions. Transitioning to the real estate sector, he served as a Sales Agent Assistant from February 2020 to March 2022, where he coordinated property tours, open houses, and client meetings, and provided detailed information about residential offerings. John Joshua A. is skilled in technical support, telesales marketing, and real estate client relations, bringing versatile industry knowledge to roles in telecommunications and property sales.
Experience
Sales Agent Assistant
Real Estate · 2020 — 2022Supported the sales team in marketing 3-storey townhouses, coordinated property tours, open houses, and meetings, and offered detailed information on features, floor plans, and amenities to potential buyers.Customer Service Representative
BPO Sprint Telecommunication · 2019 — 2020Handled customer calls, emails, and chats with professionalism and efficiency, resolving technical issues related to devices, services, and network connectivity. Provided information about new products, services, and promotions while supporting customer inquiries.
Skills & Expertise
Education
- Marine EngineeringSouthwestern Maritime Institute
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