John C.

John Carlo L. is a seasoned professional with over four years of expertise in customer service and sales, primarily within the telecommunications and car sales industries. Skilled in managing both inbound and outbound calls, he has demonstrated proficiency in resolving customer issues, enhancing customer retention, and fostering positive client experiences. During his tenure at Concentrix, John Carlo adeptly handled customer inquiries related to billing and technical support using CRM and call center software. His role as a Sales Representative at Teleperformance highlighted his ability to promote telecommunications products, match customer needs with appropriate services, and maintain strong client communication. With formal education from the Polytechnic University of the Philippines, a stable remote work setup, and a commitment to professionalism, John Carlo is positioned to effectively support customer interactions and contribute to sales success in dynamic environments.