john M.
Mid-Level Customer Service Representative
Open to offersNew to PlatformAbout
John Mark C. J. is a seasoned Customer Service Representative with extensive experience in handling customer interactions across diverse backgrounds. His professional journey includes tenure at reputable firms such as IQOR in Sta Rosa City, Laguna, Sutherland, and TELUS in BGC, Taguig City, spanning from May 2019 to February 2025. A graduate with an Associate in Computer Technology from the International Cruise Ship College, Inc., John Mark possesses strong technology skills and the ability to utilize a variety of technological tools to enhance client communication. His role demanded proficiency in explaining surveys to clients unfamiliar with the study subjects, showcasing his strong communication abilities. John Mark's professional references include supervisors from IQOR, Sutherland, and TELUS, ensuring verified experience and competence in the customer service domain.
Experience
Customer Service Representative
TELUS · 2024 — 2025Handled customer interactions, facilitating support and information dissemination to enhance user experience.Customer Service Representative
SUTHERLAND · 2022 — 2023Provided assistance to clients by responding to requests, ensuring clarity and understanding of services.Customer Service Representative
IQOR · 2019 — 2021Engaged with customers to address inquiries and resolve issues, leveraging effective communication skills.
Skills & Expertise
Education
- Associate in Computer TechnologyInternational Cruise Ship College, Inc. · 2016 — 2018
- High SchoolMarbel 7 National High School · 2009 — 2013
Interested in this professional?
Sign in as an employer to save this profile or invite john M. to a job.
Sign in as an employer