John L.

John L. is an experienced Executive Assistant specializing in administrative and operations support with over three years of experience. From his base in Davao City, Philippines, he has adeptly supported U.S.-based executives and teams in areas such as project coordination, CRM management, and workflow improvement. At Swift Permits, he effectively managed executive and administrative workflows for permit-related projects, utilizing tools like Salesforce, Notion, and Zapier to streamline processes and ensure timely progress. His role involved protecting confidential information and providing comprehensive support in a dynamic environment. Previously, John L. worked as a Social Media Specialist at Sutherland Global Services, preserving customer experience and brand consistency, and as a Subject Matter Expert at VXI Global Holdings, where he enhanced frontline support through real-time resolution of escalations. He holds a Bachelor of Science in Business Administration from Holy Cross of Davao College and is proficient in a range of productivity tools including Microsoft Office, Google Workspace, and HubSpot.