Mid-Level Customer Service Team Manager
Open to offersNew to PlatformJohn Clinton B. is a highly skilled Coach / Team Manager with extensive experience in technical support and team leadership across various industries, including customer service, digital marketing, and telecommunications. He holds a Bachelor of Science in Nursing and a Bachelor of Science in Business Management. John has demonstrated exceptional ability in developing strategies based on data analysis, strengthening team relationships, and enhancing customer satisfaction through proactive management. At Sutherland Global Services, he excelled as a top-performing agent and played a pivotal role in performance improvement plans. Later, at SITEL and its successor Foundever, he managed care bay teams and led his team to top mobility sales, consistently achieving top coach accolades. Currently, at Accenture Inc., he serves as a Top Team Leader for the Meta Advertisements sector, excelling in the EMEA region. His proficiency in Microsoft Office and Windows Troubleshooting enhances his operational efficiency.
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