Johnlou M.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
John L. is a professional with diverse experience in manufacturing and customer service domains. From June 2022 to December 2022, he worked at Polaris Molding Company in Batangas, where he excelled in assembling mold parts, laser marking, and ensuring quality assurance through meticulous inspection. Transitioning into the logistics industry, he served as a Food Panda Picker in Laguna from June 2023 to December 2023, focusing on online order management, supporting delivery operations, and handling inventory with precision. Currently, John works with ResultsCX in Batangas, addressing client subscription concerns and promoting radio services. He employs strong sales skills to ensure competitive and reliable service offerings, effectively enhancing customer satisfaction. John holds a background in Mechatronics Servicing from First College Institute, enriching his technical foundation and ability to deliver exceptional results across varied roles.
Experience
Customer Service Representative
ResultsCX · 2024 — 2025Addressed client subscription issues, promoted radio services with assurance, and offered competitive subscription options for the service.Picker
Food Panda · 2023 — 2023Processed online orders and assisted delivery riders. Conducted inventory checks of shop stocks while ensuring customer satisfaction in relation to their orders.Assembler
Polaris Molding Company · 2022 — 2022Performed assembly of mold parts, executed laser marking, and measured various types of molds. Conducted thorough quality assurance checks on molds.
Skills & Expertise
Education
- Mechatronics ServicingFirst College Institute · 2020 — 2022
- Assembly - Safety Assistant CSR-Non-VoiceMarcelino Fule Memorial College · 2010 — 2014
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