Johnrich K.

Johnrich K. earned a Bachelor of Arts in History from Mindanao State University – Iligan Institute of Technology and has developed professional experience in both the data outsourcing and customer service domains. At Victory 88 Group Ltd. Inc., Johnrich served as an Encoder / Trader, responsible for compiling and managing basic client information as well as monitoring cash inflows and outflows, ensuring client credibility and data integrity. Previously, at FLY ASIAN INT'L CORP, Johnrich worked as a Customer Service Representative (CSR), focused on handling customer complaints, solving problems, and delivering effective solutions within a detail-oriented environment. Key skills such as data management and problem resolution have been consistently demonstrated across these roles in business process outsourcing and service industries.