Mid-Level Customer Service Specialist
Open to offersNew to PlatformJohnrie C. is a seasoned professional with over five years of experience in customer care, specializing in the financial services sector. Currently, as a Business Banking Specialist at JP Morgan Chase & Co, he plays a crucial role in cultivating relationships with business clients by providing a range of banking services and solutions tailored to meet their financial goals. Previously, he has honed his expertise as a Paypal Credit Card Customer Specialist at Synchrony Global Services, offering routine support for clients' banking needs. His focus areas include processing disputes, promotions, and payments. Additionally, Johnrie has a solid background in handling healthcare provider inquiries as a Health Insurance Specialist with Concentrix. This diverse experience is backed by his Bachelor of Science in Marine Engineering from the University of Cebu. Proficient in English and Filipino, he extends his services with exceptional customer support skills and intimate industry knowledge, consistently ensuring client satisfaction and loyalty.
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