Jomel B.
Mid-Level Customer Support Specialist
Open to offersNew to PlatformAbout
Jomel B. is a seasoned professional based in Muntinlupa City, Philippines, possessing nearly a decade of experience spanning various sectors such as customer support, social media management, real estate marketing, logistics, and data management. In his recent role as a Supply Operations Coordinator, Jomel managed supply chain operations, monitored inventory, and collaborated with cross-functional teams to enhance workflow efficiency. He is adept in both remote and onsite roles, showcasing strong abilities in technical support, communication, and problem-solving. His competencies are further enriched by expertise in AI Automation, social media marketing, and technical skills in tools such as Microsoft Office Suite, SAP, SQL, and PHP. A graduate of Pamantasan ng Lungsod ng Muntinlupa with a degree in Computer Science, Jomel adds to his credentials certifications from AWS Summit Singapore and the Real Estate Brokerage Seminar. His dynamic range of skills underlines his capability to drive business growth and efficiency in fast-paced settings.
Experience
Supply Operations Coordinator
nullOversaw supply chain operations and coordinated logistics processes. Monitored inventory levels to ensure timely delivery of goods. Worked with cross-functional teams to enhance workflow efficiency and utilized digital tools for reporting and performance tracking.Data Analyst / Data Encoder
nullProcessed and analyzed large datasets with precision. Generated reports and insights to inform business decisions while ensuring data integrity and consistency.Logistics Coordinator / Field Enumerator / Biller
nullAssisted clients with property inquiries and transactions in real estate marketing. Conducted presentations and negotiations to achieve sales targets. Coordinated deliveries and field operations, managed billing, and handled documentation processes, while performing data collection and reporting in field environments.Customer Support Representative
nullProvided support to local and international clients, efficiently resolving customer concerns while maintaining high satisfaction rates. Demonstrated strong communication and problem-solving abilities and kept accurate records of customer interactions.
Skills & Expertise
Education
- Bachelor of Science in Computer SciencePamantasan ng Lungsod ng Muntinlupa · — — 2018
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