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Jona M. — Junior Customer Service and Administrative Support Specialist from Philippines

Jona M.

Junior Customer Service and Administrative Support Specialist

Philippines Less than 1 year 15000 - 18000 USD per month
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jona M. is a Business Administration graduate with a major in Marketing Management from St. Catherine's College. She gained practical experience during her internship at Land Bank of the Philippines, where she excelled in customer service and offered robust administrative support. Jona assisted clients with account openings and basic banking transactions, ensuring precision in data entry and document management. She is skilled in using Microsoft Office tools like Word and Excel. Jona currently serves as an SK Kagawad in Carcar City, Cebu, where she showcases her leadership abilities by participating in the planning and implementation of youth development programs. Her role also involves assisting with budget preparation and monitoring for SK-funded projects, as well as handling administrative tasks. Jona is committed to delivering quality service and effectively contributing to organizational success. Her professional journey is complemented by a positive psychology seminar and a leadership training course attended during her academic tenure.

Experience

  • Intern

    Land Bank of the Philippines · 2025 — 2026
    Assisted clients with the account opening process and basic banking transactions, ensuring accuracy in handling operations. Organized financial documents and maintained records for effective retrieval. Contributed to the daily operations of the branch, supporting overall workflow.
  • Sangguniang Kabataan (SK) Kagawad

    Barangay Poblacion II, Carcar City · 2023 — Present
    Engaged in the planning and execution of youth development programs and community activities. Participated in budget preparation, allocation, and monitoring for SK-funded initiatives. Aided in administrative tasks, documentation, and reporting related to SK projects.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration major in Marketing Management
    St. Catherine’s College · 2022 — 2026
  • Senior High School
    St. Catherine’s College · 2017 — 2019

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