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Jonah A. — Mid-Level Healthcare Administrative Support Specialist from Philippines

Jonah A.

Mid-Level Healthcare Administrative Support Specialist

Philippines No experience yet
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Languages
TagalogEnglish
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About

Jonah L. is an experienced Customer Support Representative and Administrative Support Professional based in Digos City, Philippines, with a seasoned background in healthcare administrative operations, most notably at PhilHealth. Jonah's proficiency in managing front desk operations and client communications is complemented by expertise in records management and administrative coordination. Having worked at organizations such as VXI and Rainmaker Asia in front-line customer service roles, Jonah is adept at ensuring professional and efficient service delivery in fast-paced environments. His skill set includes medical records management, appointment scheduling, and handling complex healthcare documentation with confidentiality. Jonah's education in Human Resources Management from Adelaide T.A.F.E. underpins his effective communication skills and workflow coordination, making him a valuable asset in healthcare and administrative environments.

Experience

  • Customer Service Representative

    VXI · 2018 — 2022
    Provided phone and email support, processed customer requests, and maintained accurate records in a fast-paced environment.
  • Customer Service Representative

    Rainmaker Asia · 2007 — 2008
    Assisted clients with inquiries, processed documentation, and maintained accurate records while delivering efficient and professional customer service.
  • Front Desk Administrative Support

    Provincial Hospital - PhilHealth · 2004 — 2004
    Managed front desk operations, assisted visitors and patients, scheduled appointments, and coordinated administrative tasks while ensuring confidentiality and accuracy in records.
  • Management Support

    Nautica Canning Corporation · 2000 — 2004
    Supported management teams through administrative coordination and operational assistance, enhancing communication and workflow management skills.

Skills & Expertise

Education

  • Associate of Applied Science in Human Resources Management
    Adelaide T.A.F.E. · — — 1998

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