Senior Remote Customer Service and Administrative Support Specialist
Open to offersNew to PlatformJonaselle M. is a seasoned Remote Virtual Assistant based in Mandaue City, Cebu, with over a decade of experience in customer support and administrative roles across diverse industries such as e-commerce, telecommunications, banking, property management, and online marketplaces. She excels in remote communication and customer relationship management, recognized for her adaptability and professionalism in high-paced environments. Her career includes significant contributions as a Leasing Specialist at RealPage, managing tenant inquiries and documentation, and as a Community Education Specialist at Project Home, where she provided customer support for an online marketplace. At Amazon, she served as a Customer Service Associate, ensuring customer satisfaction through effective inquiry resolution. Her role as a Technical Support Representative at Telstra BigPond and Charter Cable involved delivering technical support for telecommunications services. Armed with a Bachelor of Science in Nursing from the University of Bohol, Jonaselle brings robust client communication, technical troubleshooting, and administrative coordination skills to any remote team.
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