Jonathan H.
Mid-Level Appointment Setter
Open to offersNew to PlatformAbout
Jonathan H. has a diverse professional background spanning several industries. He began his career as an Internal Security Officer at Hotel Casino Oasis in Bluefields, Nicaragua, where he ensured a secure environment for both customers and business operations by monitoring premises and implementing security protocols against threats. Transitioning to customer-oriented roles, he served as a Customer Service Agent with SITEL in Managua, assisting clients with payments and technical support for Virgin Mobile and taking on soft sales for Choice Hotels International. He then excelled as a Sales Agent for Convergys, focusing on closing sales and providing product support to Sprint customers. His expertise further extended to roles in appointment setting and lead generation, notably in solar energy and B2B services, for companies like TSI, The Green Network, and MidWest Solutions. His responsibilities included coordinating client consultations and supporting the sales teams to optimize customer conversion processes. His multifaceted approach also saw him working as a Debt Collector with Connect International, recovering overdue payments while ensuring compliance with legal standards.
Experience
Solar Appointment Setter
MidWest Solutions · 2024 — 2026Focused on contacting potential customers to arrange appointments for solar energy consultations and installations, with responsibilities in lead generation, communication, and follow-up.B2B Appointment Setter (Water Dispenser Cleaning Services)
Top Floor Marketing · 2023 — 2024Engaged with business owners to offer professional cleaning and sanitizing services for water dispensers, ensuring maintenance compliance and optimal hygiene for various commercial settings.Solar Appointment Setter & Jr Dispatcher
The Green Network · 2021 — 2023Responsible for generating leads and scheduling appointments for solar energy consultations. Followed up with homeowners to prepare them for discussions with specialists in a junior dispatching role.Debt Collector
Connect International · 2019 — 2021Contacted individuals to recover overdue payments on delinquent accounts. Utilized phone calls, letters, and emails to negotiate payment plans while ensuring compliance with legal standards and handling interactions professionally.Appointment Setter
TSI · 2017 — 2019Scheduled consultations between potential customers and sales or installation teams in the solar and roofing sector. Conducted outreach calls to generate leads, qualify prospects, and ensure efficient scheduling to facilitate sales conversion.Sales Agent
Convergys · 2015 — 2017Connected with potential customers through inbound calls, addressing their needs, recommending suitable plans and devices, and closing sales to meet targets. Also provided product information and supported customer satisfaction efforts.Customer Service, Retention & Soft Sales Representative
SITEL · 2011 — 2014Provided support and service for a mobile phone company, assisting clients with payments and offering basic technical assistance. Transitioned to a soft sales campaign where hotel room reservations were promoted, and later worked on a customer service campaign focusing on remittance processing.Internal Security Officer
Hotel Casino Oasis · 2009 — 2011Ensured the safety and security of the premises for customers and the business by monitoring activities and enforcing security protocols to address risks such as theft and fraud.
Skills & Expertise
Education
- Bachelor of Science and Literature.St. Mark's High School. · 2001 — 2008
Interested in this professional?
Sign in as an employer to save this profile or invite Jonathan H. to a job.
Sign in as an employer