jones
Junior Customer Service Representative
Open to offersNew to PlatformAbout
cori jones . is an experienced Customer Service Representative adept at handling high-volume inbound calls across various industries including remote call centers, hospitality, and retail. With a demonstrated history at companies like SAS Call Center and Conduent, cori consistently assists with account questions, service issues, and billing matters while updating CRM systems efficiently. His expertise extends to managing multi-line phone systems, data entry, and executing call scripts effectively. In the hospitality sector, she excelled as a Front Desk Agent at DoubleTree Hotel, resolving guest issues and managing reservations. her cross-industry experience also spans roles such as a Production Associate at Amazon, where he maintained quality and order goals, and caregiving with HomeWatch Caregivers. John's competencies in Microsoft Office, Google Workspace, and CRM Systems further bolster his ability to perform effectively in remote work and production environments.
Why hire me
You should hire me because I’m reliable, easy to work with, and I learn fast. I have customer service experience and I know how to stay calm and help people, even when things get busy or stressful. I show up ready to work, I’m a team player, and I take pride in doing my job right. I’m looking for a chance to grow and be consistent with a company long-term.
Experience
Customer Service Representative
SAS Call Center · 2026 — PresentManage daily inbound customer calls, address account inquiries, service issues, and provide general support. Enter customer information while adhering to call scripts.Caregiver
HomeWatch Caregivers · 2025 — 2026Support clients with daily care, provide companionship, and assist in implementing care plans.Production Associate
Amazon · 2025 — PresentExecute production and packing responsibilities, ensure quality standards are upheld, and meet daily order requirements.Front Desk Agent
DoubleTree Hotel · 2025 — 2025Facilitate check-in and check-out processes, handle reservations, and respond to phone inquiries while resolving guest concerns professionally.Cashier / Food Prep
Fresolic Works · 2021 — 2022Process customer orders, operate the cash register, and maintain a clean environment.Cleaning Technician
Blue Chip Pros · 2021 — 2022Perform cleaning tasks in commercial buildings, following established safety procedures.Remote Customer Service Representative
Conduent · 2020 — 2021Handled inbound customer calls from a remote location. Assisted with billing inquiries, account updates, and order support while updating records in CRM systems.Salon Assistant
Passion Hair & Beauty Bar · 2015 — 2020Manage phone communications, schedule appointments, assist stylists, and uphold cleanliness in the salon.Retail Associate
DSW · 2018 — 2019Assist customers, handle register operations, and maintain store organization.
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