Jorail G.
Mid-Level Office Administration Assistant
Open to offersNew to PlatformAbout
Jorail A. is an experienced Back Office Payments Assistant with extensive history in financial procedures and office administration. From January 2023 to July 2024, he held dual roles at Itechproman, Manila as a Back Office Payments Assistant and an Account Executive managing payables and receivables. Jorail distinguished himself by setting up and managing back-office systems for client profiles and ensuring regulatory compliance with Know Your Customer (KYC) standards. He effectively handled financial stability by managing both incoming and outgoing finances while proactively resolving collections and billing disputes. Jorail's proficiency in using tools like Intuit Quickbooks contributes to his robust financial reporting capabilities. Over a longer tenure at Unilever Phils, he excelled as a Machine Operator and Manufacturing Engineer, showcasing accuracy and organizational skills, resolving machine issues, and maintaining production quality. He has a Diploma in Electrical Engineering/Technology from the Rizal Technological University and certifications in various related disciplines.
Experience
BACK OFFICE PAYMENTS ASSISTANT
Itechproman · 2023 — 2024Set up and managed a back office system for both new and existing client profiles. Acknowledged Know Your Customer (KYC) regulations. Assisted in investigating customer complaints and drafted responses for resolution. Sorted and directed incoming mail to ensure effective communication. Retrieved and reviewed files to address inquiries for both internal and external stakeholders.ACCOUNT EXECUTIVE - PAYABLES AND RECEIVABLES
Itechproman · 2023 — 2024Managed the incoming and outgoing finances to support financial stability. Monitored sales and analyzed trends to prepare detailed reports for Senior Management. Generated status and sales reports within specified deadlines. Collaborated with the marketing department to create customized materials that addressed customer needs. Ensured adherence to standard accounting practices and rectified accounting errors to avoid discrepancies.MACHINE OPERATOR MULTI MIXER
Unilever Phils · 2008 — 2023Focused on delivering high-quality products that satisfied customer expectations. Helped resolve quality issues and identified areas for improving the production process. Carefully weighed ingredients to achieve precise outcomes while minimizing waste. Regularly cleaned plant equipment to maintain health and safety standards. Established strong working relationships within teams and across departments to enhance production efficiency.MANUFACTURING ENGINEER
Unilever Phils. · 2002 — 2023Assisted in ensuring continuous operation by addressing machine issues to minimize downtime. Conducted quality inspections after maintenance or repairs to confirm equipment functionality. Prioritized tasks effectively to facilitate timely maintenance and reduce disruptions. Investigated recurring electromechanical issues and implemented quality improvement strategies. Adhered to health and safety policies to sustain compliant working environments.
Skills & Expertise
Education
- Diploma of Higher Education: Bachelor Electrical Engineering/TechnologyRizal Technological University, Boni Avenue Mandaluyong City · — — 2002
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