Post a Job Free
0 viewsTalent
Jordy K. — Junior Franchise Operations Analyst from Indonesia

Jordy K.

Junior Franchise Operations Analyst

Indonesia 3-6 years
Open to offersNew to Platform
Languages
EnglishIndonesian
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Jordy K. is a seasoned Business Operations specialist with over three years of rich experience in franchise operations, business analysis, and performance management, particularly within the retail industry, highlighted by his work with PT. Indomarco Prismatama (Indomaret Group). He currently serves as an Acting Junior Manager, overseeing franchise development from proposal to grand opening, engaging closely with franchisees to tackle operational challenges. His tenure has encompassed roles such as Regional Franchise Assistant, where he coordinated operations across multiple branches, and Franchise Development Support, where he played a critical role in the expansion of coffee brands like Point Coffee and Yummy Coffee Gold, establishing a standardized site selection matrix to enhance decision-making. Jordy has streamlined processes and implemented renovation tracking systems, contributing significantly to the rollout of over 500 new franchise stores. His proficiency in tools like Microsoft Excel and Google Sheets underpins his analytical contributions, crafting KPI dashboards that inform executive decision-making and boost operational transparency. With a strong educational foundation from Widya Mandala Surabaya Catholic University, he blends academic excellence with practical skills to drive business success.

Experience

  • Acting Junior Manager

    PT. Indomarco Prismatama (Indomaret Group) · 2023 — Present
    Managed the full process of franchise development from the site proposal to the grand opening. Collaborated with franchisees and stakeholders to address operational challenges. Conducted evaluations of potential sites to assist with expansion, renewals, and closures.

  • Student Staff

    Management Study Program, Faculty of Business · 2023 — 2023
    Organized and validated over 300 records for students and lecturers, enhancing data accuracy and accessibility. Compiled a three-year academic performance summary to support faculty reporting and evaluation.

  • Student Staff - Vice Head of Social Media Division

    Pusat Inovasi Pembelajaran dan Media Sosial, Faculty of Business · 2021 — 2023
    Coordinated and directed a team of seven student staff to effectively implement social media initiatives. Managed Instagram Ads campaigns that engaged over 50,000 accounts. Created and scheduled more than 50 social media content pieces to enhance digital engagement.

  • Head coordinator of Content Production Division

    BEM Universitas · 2022 — 2023
    Led the content planning strategy for the university's social media platforms. Produced creative copy for over 50 digital content pieces.

  • Coordinator and Member of Public Relations Division

    BEM Fakultas Bisnis · 2020 — 2022
    Guided a team of 10 members, resulting in improved task productivity. Enhanced social media engagement and follower count through strategic content planning while managing the organizational Instagram account with over 1,600 followers. Created more than 150 social media content pieces to support branding efforts.

  • Regional Franchise Assistant

    PT. Indomarco Prismatama (Indomaret Group)
    Coordinated franchise operations across four branches, ensuring operational processes were executed timely. Facilitated the flow of communication between branches and the Head Office to resolve any operational issues.

  • Franchise Development Support

    PT. Indomarco Prismatama (Indomaret Group)
    Streamlined the expansion of Point Coffee and Yummy Coffee Gold by coordinating layout approvals. Developed a standardized site selection matrix based on operational KPIs to enhance site selection effectiveness. Monitored store readiness to facilitate timely project executions and coordinated merchant onboarding for new stores.

  • Franchise Operations Support

    PT. Indomarco Prismatama (Indomaret Group)
    Oversaw the openings of franchises across seven regions and 33 branches, ensuring compliance with service level agreements. Implemented a system to track renovations for improved project visibility. Prepared executive readiness reports to assist management decision-making and standardized operational reporting to enhance project monitoring. Developed KPI dashboards utilizing SPD, STD, APC, and GM for post-opening performance assessment while identifying underperforming stores through performance analysis.

Skills & Expertise

Data Analysis

Education

  • Bachelor’s Degree in Management
    Widya Mandala Surabaya Catholic University · 2019 — 2023

Interested in this professional?

Sign in as an employer to save this profile or invite Jordy K. to a job.

Sign in as an employer