Jose B.
Mid-Level Cruise Ship Housekeeping Specialist
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About
Jose H. is a seasoned housekeeping professional with significant experience in the cruise ship and hospitality industry. With over a decade of service-focused roles, he has developed high standards of cleanliness and guest satisfaction on prestigious cruise lines. His extensive maritime career includes roles such as Housekeeping Staff, Cabin Steward, and Laundry Attendant with companies like Fred Olsen Cruise Lines and Oceanwide Expedition. His duties have spanned maintaining cabin cleanliness, executing laundry operations, and delivering personalized guest services, all while ensuring safety and compliance standards were met. Additionally, Jose is trained in the usage of specialized cleaning agents such as Oasis Pro series products. His qualifications also include certifications from institutions like TESDA and MARINA, enhancing his capability to work independently or as part of a team. Combining strong customer service skills with a meticulous attention to detail, Jose is well-equipped to provide exceptional service within the cruise industry.
Experience
Laundry Steward
M/V Ortelius (Oceanwide Expedition) · 2026 — 2026Maintained cleanliness in public areas, cabins, and restrooms to meet hygiene standards. Handled laundry duties, which included washing, drying, folding, and delivering guest clothing. Addressed maintenance issues in a timely manner and complied with safety regulations.Housekeeping Staff / Laundry Attendant
M/V Balmoral (Fred Olsen Cruise Lines) · 2025 — 2025Responsible for cleaning public areas and guest cabins in accordance with hygiene standards. Managed laundry tasks such as washing and folding, while ensuring bathrooms were sanitized and amenities restocked.Housekeeping Staff / Laundry Attendant
M/V Balmoral (Fred Olsen Cruise Lines) · 2024 — 2024Executed cleaning and maintenance of public and guest areas, ensuring adherence to sanitation standards. Conducted laundry duties, including delivery of cleaned clothing and replenishing bathroom supplies.Housekeeping Staff / Laundry Attendant
M/V Balmoral (Fred Olsen Cruise Lines) · 2023 — 2023Oversaw cleanliness of public spaces and guest accommodations, strictly following hygiene protocols. Handled all aspects of laundry services, and ensured proper sanitation of bathrooms and guest amenities.Housekeeping Staff / Laundry Attendant
M/V Balmoral (Fred Olsen Cruise Lines) · 2022 — 2022Maintained high hygiene standards in guest cabins and public areas. Performed laundry tasks including washing, drying, and organizing guest clothing while ensuring restocking of supplies.Service Crew
Chowking Food Corporation · 2018 — 2019Delivered prompt service to guests within a busy environment. Ensured that dining and kitchen areas were clean and sanitary while assisting with food preparation and cash operations.Housekeeping Staff / Cabin Steward
MS Black Watch (Fred Olsen Cruise Lines) · 2018 — 2018Ensured cleanliness and hygiene of guest cabins and public spaces. Assisted with laundry operations and inventory management while providing personalized service to guests.Housekeeping Staff / Cabin Steward
MS Black Watch (Fred Olsen Cruise Lines) · 2017 — 2017Delivered high standards of cleanliness in cabins and common areas. Took part in laundry management and maintained the inventory of supplies while engaging courteously with guests.Housekeeping Staff / Cabin Steward
MS Black Watch (Fred Olsen Cruise Lines) · 2016 — 2016Maintained cleanliness in public areas and guest rooms, ensuring high hygiene standards. Managed laundry services and ensured proper inventory of housekeeping supplies.Cabin Steward
MS KING Seaways · 2015 — 2015Created a welcoming environment in guest rooms, responding promptly to requests. Collaborated with supervisors to maintain quality standards in housekeeping.Cabin Steward
MS KING Seaways · 2014 — 2014Ensured a clean and hospitable atmosphere in guest accommodations while rapidly addressing guest needs. Worked with housekeeping management to uphold service quality.Cabin Steward
MS KING Seaways · 2013 — 2014Maintained cleanliness within guest rooms and provided exceptional service. Coordinated with housekeeping teams to ensure all standards were met.Cabin Steward
MS KING Seaways · 2013 — 2013Managed cleanliness of guest rooms, ensuring a high standard of service delivery. Collaborated effectively with supervisors to ensure the quality of housekeeping.Apprentice Steward
Star Horse Shipping Lines · 2011 — 2012Assisted in operations of kitchen and housekeeping during training. Acquired practical experience in guest services and safety protocols.Service Crew
Jollibee Food Corporation · 2008 — 2009Provided customer service in a dynamic, fast-paced setting. Ensured the kitchen and dining areas met hygiene standards.
Skills & Expertise
Education
- Steward Seafaring CourseColumbus College · 2010 — 2011
- Diploma in Computer Electronics TechnologySTI College · 2008 — 2009
- High SchoolQuezon National High School · 2004 — 2005
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