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Joseph M. — Mid-Level Client Service Manager from Nigeria

Joseph M.

Mid-Level Client Service Manager

Nigeria 6+ years
Open to offersNew to Platform
Languages
EnglishFrienchChinese
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About

Joseph M. is an experienced professional in the retail, hospitality, and food service industries, excelling in roles such as Head of Staff and Cashier at Blossom Gilgal Foods and as an Inventory Officer at Cway. With a background that spans managing day-to-day operations, he has demonstrated skills in client service management, transaction handling, inventory tracking, and data analysis. At Blossom Gilgal Foods, Joseph managed transactions, maintained accurate pricing, handled customer complaints, and played a key role in staff-customer relations. At Cway, he was responsible for stock management and maintaining inventory records using both manual and digital systems. His accomplishments include implementing a Microsoft Excel database to improve operational accuracy and earning recognition for customer retention, upselling, and efficient service delivery. Joseph’s professional training covers project implementation, personnel management, and customer relationship management in both public and private sector settings.

Experience

  • Part timer

    Triple J Hotel & Suites · 2022 — 2023
    Greeted and seated guests while effectively taking their orders. Provided suggestions to promote appetizers, desserts, and beverages.
  • Head of staff and cashier

    Blossom Gilgal foods · 2021 — Present
    Contributed to daily operations by enhancing staff-customer relationships to uphold the company's commitment to premium administrative services. Processed customer transactions with cash registers, ensuring accurate pricing.
  • Inventory Officer

    Cway · 2017 — 2020
    Handled the receipt, storage, and issuance of goods while fulfilling purchase orders. Recorded and tracked stock levels, as well as monitored stock distribution.
  • Graphics Designer

    Olu-David Photography Studio · 2017 — Present
    Engaged in photography and videography projects.

Skills & Expertise

Education

  • West African Senior Secondary Certificate
    Jolayemi Skyline School · — — 2017
  • First School Leaving Certificate
    Fiddy Nursery & Primary School · — — 2001

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