Josephine S.

Josephine S. is an experienced General Administrative Assistant specializing in Sales Support & Appointment Setting and Ecommerce Support, with a proven track record in the computer services and e-commerce industries. Since November 2022, she has excelled as an Appointment Setter and Sales Support Virtual Assistant, conducting outbound calls, managing calendars, updating CRM records, and handling customer inquiries via phone, email, and chat for remote contract clients. With a background that includes front-line customer service and administrative assistance in a computer services business as well as order processing and listing management as an online seller, Josephine demonstrates adeptness in CRM management, scheduling, document preparation, and customer communication. She is comfortable working with US and AU time zones, utilizing tools such as Google Workspace, Microsoft Office, and CRM platforms including GoHighLevel and SugarCRM.