Joyce R.
Mid-Level Retail Branch Manager
Open to offersNew to PlatformAbout
Joyce Rose G. is an experienced professional skilled in Sales Strategies, Customer Service, Time Management, and Problem-Solving. She has a Bachelor in Office Administration from the Polytechnic University of the Philippines and brings a wealth of experience from various roles. As a Branch Manager at EO-Executive Optical in Batangas, Philippines, she excelled in driving sales, overseeing branch operations, and ensuring optimum customer satisfaction. Joyce adeptly managed inventory, supervised staff, and maintained compliance with optical regulations. She also served as a Senior Officer at Ceramic Tiles & More, where she enhanced customer visibility and profitability by implementing strategic merchandising and control measures. Her earlier career includes serving as an Executive Assistant in the Sales & Marketing Department at Mariwasa Siam Ceramics Inc., demonstrating her versatility across sales administration and HR functions. Joyce's proactive approach and commitment to operational excellence make her a valuable asset to any team.
Experience
Branch Manager
EO-Executive Optical-Waltermart Batangas Branch · 2020 — 2025Managed daily operations of the store, developing strategies to enhance customer visibility and increase profitability. Ensured customer satisfaction by addressing complaints and needs professionally. Monitored stock levels and visual merchandising, verifying pricing accuracy and effective product displays. Assigned employee schedules and responsibilities, while managing inventory and placing orders as needed. Conducted financial reconciliations and monitored daily sales.Executive Assistant
Mariwasa Siam Ceramics Inc Sales & Marketing Department · 2013 — 2020Provided support to the Company’s President and Vice President, managing their schedules and coordinating corporate meetings. Organized corporate trips, prepared essential documents, and communicated with clients. Maintained confidentiality of sensitive information and handled general clerical duties.Sales Admin cum HR
Directory Products & Services Corporation · 2012 — 2013Managed daily attendance and updated employee records for the Sales Team. Prepared correspondence and handled new accounts and cancellations. Conducted preliminary interviews and addressed applicant inquiries, while assisting with training materials.Shop Sales Assistant
DD PTE LTD. · 2010 — 2012Responded to customer inquiries regarding products and monitored stock movements. Operated the cash register and ensured price accuracy and shop cleanliness. Promoted products and maintained high-quality arrangements and displays.Senior Sales Administrator
JOB FOCUS LLP · 2009 — 2010Conducted preliminary interviews and managed applicant inquiries. Facilitated recruitment efforts in the Philippines and prepared reports related to vacancies and hires, while assisting candidates with required documentation for employment.Sales Expenses and Allowances Assistant
UNIVERSAL ROBINA CORPORATION · 2005 — 2009Managed the issuance of transport funds and allowances for sales staff, checking liquidation reports and monitoring master itineraries. Prepared adjustment listings and reconciled reports against SAP data, while handling incoming and outgoing documents for various departments.Senior Officer/Store Head
Ceramic Tiles & More-(CTM) Batangas BranchOversaw store management, ensuring smooth daily operations and effective customer interactions. Analyzed sales data and managed inventory levels to optimize stock replenishment. Assisted with customer inquiries and handled sales transactions. Maintained store standards and promotional offerings.
Skills & Expertise
Education
- Bachelor In Office AdministrationPolytechnic University of the Phiippines · 2001 — 2005
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