joyce O.
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English
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About
I am a detail-oriented individual transitioning into a Virtual Assistant role. I have experience in operations and client account support, and I am building my skills in organization, data accuracy, and task management. I am proficient in Microsoft Office and Google Workspace, which I use to support documentation, communication, and daily administrative tasks. I am eager to learn, adaptable, and committed to providing reliable and efficient support in a remote work environment.
Experience
BRANCH MANAGER
M LHUILLIER PHILIPPINES · 2019 — 2024As a Branch Manager, I was responsible for overseeing daily operations, managing staff performance, and ensuring smooth workflow across all functions. I handled customer concerns, supported sales and service targets, and maintained accurate reporting and documentation. This role strengthened my leadership, organizational, and problem-solving skills while ensuring efficient and reliable branch operations.CREDIT STAFF
GAISANO CAPITAL SURIGAO · 2014 — 2018As a Credit Staff, I helped process and review credit applications by checking customer information and ensuring details were complete and accurate. I also assisted in preparing reports, maintaining records, and following up with clients and team members for required documents. This role helped me build strong attention to detail, organization, and the ability to handle confidential information carefully.PURCHASER
HINATUAN MINING CORPORATION · 2012 — 2011As a Buyer, I was responsible for purchasing products needed by the company while making sure they were of good quality and within budget. I coordinated with suppliers, compared prices, and monitored orders to ensure timely delivery. This role helped me develop strong negotiation, organization, and attention to detail skills.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceSURIGAO STATE COLLEGE OF TECHNOLOGY - MAIN CAMPUS · 2008 — 2012
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