Mid-Level BPO Customer Service and Transaction Monitoring Specialist
Open to offersNew to PlatformJudilyn C. is a seasoned professional with over nine years of experience in Customer Service and Back Office functions within leading BPO companies. At Inspiro, she was responsible for verifying customer payments, conducting basic troubleshooting, and promoting equipment upgrades. During her tenure at Alorica, she managed payment verifications and addressed complex credit card issues, including fraud charges and compromised accounts. Currently at TaskUs, Judilyn specializes in Sanctions Screening and Transaction Monitoring, where she cross-references entities and transactions against official sanction lists to help prevent illicit financial activities. Her technical proficiency extends to Salesforce CRM and Microsoft Office tools, consistently supporting her ability to handle sensitive data and detailed research within high-compliance environments such as finance and risk management.
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