4 viewsTalent
Julia M. — Mid-Level Real Estate Virtual Assistant from Philippines

Julia M.

Mid-Level Real Estate Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

I am a seasoned professional in the real estate and customer service sectors, with extensive experience in administrative support. As a Real Estate Virtual Assistant, I managed communications, prepared documents, and ensured smooth transactions from contract to closing. I coordinated with buyers, sellers, and title companies to keep operations seamless.

I also worked as a Listings Virtual Assistant, accurately updating MLS listings and handling pre-listing documentation. As a Closing Coordinator, I scheduled inspections, confirmed closing dates, and ensured all settlement requirements were completed.

In addition, I have experience as a Customer Service Representative and a Technical Support Representative, where I handled customer inquiries and consistently achieved high satisfaction scores. I hold a background in Entrepreneurship from Tagbilaran City College and have strong skills in email and calendar management, as well as data entry.

Experience

  • Real Estate Virtual Assistant,

    Dawsons Management · 2025 — 2026
    Delivered administrative support to real estate agents and brokers, managing emails, calendars, and client follow-ups. Prepared documents, contracts, and disclosures for review and signature. Oversaw transactions from contract to closing, ensuring accuracy and compliance, and coordinated with buyers, sellers, lenders, attorneys, and title companies. Managed MLS listings, updating property status and ensuring accurate details. Handled uploading of photos, descriptions, and marketing materials, while coordinating listing documentation and pre-listing requirements. Scheduled and tracked inspections and appraisals, confirmed closing dates, and coordinated with all parties to ensure closing documents were completed before settlement. Followed up on final settlement statements and post-closing requirements.
  • Technical Support Representative

    TTEC · 2024 — 2025
    Provided support via phone, chat, and email to assist clients with technical issues. Guided customers through troubleshooting processes, maintaining patience and clarity. Managed and updated customer records using CRM and ticketing systems, collaborating with other departments to escalate and resolve complex cases. Achieved high customer satisfaction scores and consistently met quality metrics.
  • Customer Service Representative

    IBEX · 2022 — 2024
    Responded to customer inquiries through phone, email, and chat in a professional manner, addressing billing concerns, account updates, and product troubleshooting. Ensured customer satisfaction by resolving issues efficiently and processing orders, refunds, and account adjustments accurately and timely. Collaborated with team members and supervisors to address complex concerns.

Skills & Expertise

Education

  • Bachelor of Science in Entrepreneurship
    Tagbilaran City College · 2020 — 2024

Interested in this professional?

Sign in as an employer to save this profile or invite Julia M. to a job.

Sign in as an employer