Julie A.
Junior Social Media Specialist
Open to offersNew to PlatformAbout
Julie Anne L. is a seasoned Social Media Specialist with extensive experience as a Virtual Assistant and client manager in diverse industries such as healthcare, education, and telecommunications. She has demonstrated proficiency in using Google Workspace, including Docs, Drive, WordPress, and Canva. As a Virtual Assistant at Doc-Aid Urgent Care from October 2023 to March 2026, Julie handled patient appointments, managed inbound communication, and maintained comprehensive daily reports. Her role at Palfish involved teaching English to young students, showcasing her adeptness at creating engaging learning materials. Julie also managed administrative tasks and agent training at 323ColTeleSolutions, enhancing her recruitment and payroll management skills. At Terry's Green Power Construction, she effectively set appointments and used Aurora Tools for solar panel design. Julie's academic foundation is a Bachelor in Science major in Management Accounting from the University of San Agustin.
Experience
Virtual Assistant - Front Office Specialist
DOC-AID URGENT CARE · 2023 — 2026Manage patient appointments using Charm and Ptrak. Complete patient information and respond to inbound calls and text messages from patients, addressing concerns, scheduling, rescheduling, and following up on medications.Virtual Assistant
ROCKET STATION · 2022 — 2023Provide world-class customer service by handling inbound calls. Assist customers with account navigation, schedule classes, manage client communications including reports and payment collections, and create invoices.Online Teacher
PALFISH · 2019 — 2021Instruct the English Language to Chinese students aged 4 to 9 years. Develop creative props to enhance the learning experience.Client's Manager
323COLTELESOLUTIONS · 2019 — 2021Perform administrative tasks including recruitment, hiring, payroll, and addressing agents' needs. Orient and train agents before they engage in outbound calls and seek prospective clients for cold calling services.Appointment Setter
TERRY'S GREEN POWER CONSTRUCTION · 2019 — 2021Conduct cold calling using client leads and set appointments. Utilize Aurora Tools for designing solar panels and manage client interactions, including providing reports and collecting payments.Technical Support
TRANSCOM WORLDWIDE (COMCAST) · 2017 — 2019Handle inbound calls and resolve customers' technical issues related to cable boxes. Promote add-ons for Comcast subscriptions.Online Teacher
51TALK (HOMEBASE) · 2015 — 2017Teach the English Language to Chinese students at various proficiency levels, including Beginners, Intermediate, and Advanced.Customer Service Representative II
TELETECH INC. (T-MOBILE) · 2009 — 2013Address inbound calls to resolve customer issues related to bills and phone services while promoting T-Mobile subscription add-ons.Assistant Treasurer
SAN JOSE OBRERO PARISH · 2003 — 2006Prepare monthly and year-end financial reports. Manage collections from masses and special events, and oversee bank transactions for parish-related expenses.
Skills & Expertise
Education
- Bachelor in Science Major in Management AccountingUnivdersity of San Agustin · 2001 — 2006
- SecondaryHua Siong College of Iloilo · 1997 — 2001
- ElementaryHua Siong College of Iloilo · 1991 — 1997
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