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Juliet A. — Mid-Level Social Media Manager from Philippines

Juliet A.

Mid-Level Social Media Manager

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Juliet Ann T. is a proficient Customer Service Representative with diverse experience in the areas of social media management and customer support. Having served at JOYNO Media Inc. as a Social Media Manager in Mactan Newtown, she effectively managed social media accounts, developing content and campaigns to increase engagement and brand recognition. Her skills in lead generation contributed to the company's sales growth through targeted outreach and strategic campaigns. Juliet also collaborated with marketing and sales teams, ensuring alignment of messaging with business objectives. Earlier, at CONCENTRIX DAKSH SERVICES PHILIPPINES CORPORATION, she excelled as a Customer Service Representative, providing timely and precise support through chat, handling queries related to accounts, billing, and services. Juliet hails from Carcar City, Cebu, and holds a Bachelor of Science in Hospitality Management from Cordova Public College. She is skilled in tools such as Canva and CapCut, adding to her expertise in content creation and digital marketing.

Experience

  • Social Media Manager and Leads Generation

    JOYNO Media Inc. · 2023 — 2024
    Oversaw social media accounts, developing content and campaigns aimed at enhancing engagement and brand visibility. Generated and qualified leads through targeted campaigns and outreach efforts. Monitored key performance indicators to refine strategies and improve outcomes. Worked alongside marketing and sales teams to ensure consistent messaging and achieve business goals.
  • Customer Service Representative/ Chat Support

    CONCENTRIX DAKSH SERVICES PHILIPPINES CORPORATION · 2021 — 2022
    Assisted customers via chat by addressing inquiries regarding accounts, billing, and services. Ensured that responses were timely, clear, and helpful. Updated customer records following each interaction.

Skills & Expertise

Education

  • High School
    Cordova National High School · 2019 — 2021
  • Bachelor of Science in Hospitality Management
    Cordova Public College

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