Junrey C.
Mid-Level Virtual Assistant
Open to offersNew to PlatformAbout
Junrey C. is a detail-oriented and results-driven Virtual Assistant with three years of experience in supporting US-based businesses. With expertise in administrative support, customer service, data entry, and back-office operations, Junrey excels at managing multiple tasks efficiently in fast-paced environments. He is known for improving workflow processes, maintaining accurate records, and delivering high-quality support to enhance client satisfaction. Proficient in digital tools and communication platforms, including Microsoft Office and Google Sheets, Junrey is committed to providing reliable and professional remote support. In his role as Back Office Support at MCC, he is responsible for data management and operational assistance, ensuring seamless business operations. Previously, as a Sales Representative at Telemind BPO-Cebu, he consistently achieved sales targets and built exceptional customer satisfaction. Junrey also worked as a QA Specialist and a Back Office Associate at SQA BPO-Cebu, where he excelled in data analysis and compliance monitoring. His educational background includes a Bachelor of Secondary Education from the Siargao Island Institute of Technology.
Experience
Back Office Support
MCCProvided comprehensive administrative tasks, including data management, document processing, and operational assistance. Ensured timely and accurate task execution, addressed inquiries, and facilitated smooth business operations.Sales Representative
Telemind BPO-CebuDelivered friendly service to enhance customer satisfaction. Implemented effective sales strategies to meet company targets and consistently achieved or exceeded sales objectives.QA Specialist
Telemind BPO-CebuAnalyzed quality test data to detect trends and identify areas needing improvement. Monitored compliance with regulatory standards to minimize risks and uphold the company's reputation.Back Office Associate
SQA BPO-CebuResponded to incoming requests for information, forwarding them to the relevant individuals. Managed confidential information with integrity, adhering to confidentiality procedures to secure data.Team Manager
Horizon Gaming PlatformLed teams to drive productivity and accomplish operational goals. Utilized problem-solving skills and effective communication to enhance team performance.
Skills & Expertise
Education
- Bachelor of Secondary EducationSiargao Island Institute of Technology(SIIT)
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