Justin R.

Justin R. is an experienced Collection Specialist/CSR with a background in customer service, educated with a Bachelor of Science in Nursing from the City University of Pasay. His professional journey includes roles at iQor Inc., Eperformax, and Teletransform Inc., where he has honed his abilities in providing professional and friendly customer service. Justin is adept at assisting customers with inquiries, resolving concerns, and processing requests with precision and efficiency. With a strong focus on customer satisfaction, he leverages his communication skills to maintain a positive customer experience. His responsibilities have included making outbound calls, promoting products, and closing sales while achieving sales targets. Furthermore, Justin manages customer accounts, addresses billing concerns, and arranges payment plans with accuracy. His repertoire of skills also encompasses problem-solving, strategic planning, and maintaining professional customer relationships.