justine A.

Justine A. is a licensed physical therapist with over 11 years of experience, recognized for her expertise in healthcare operations and patient coordination. She held a significant role at Activ Physiotherapy Pain and Wellness Center as a Senior Physical Therapist from September 2015 to July 2018. In this position, Justine provided therapy treatments and rehabilitation programs, assisted doctors during consultations, and coordinated care requirements. Her proficiency extends to insurance processing, where she handled HMO coverage verifications and approvals, ensuring accurate patient records and clinic files. Additionally, she was responsible for managing the clinic's financial operations, including weekly cash audits and cash reconciliation. Justine is skilled in administrative support with strong capabilities in appointment scheduling, email and chat support, and Microsoft Office applications. Her education includes a Bachelor of Science in Physical Therapy, completed in October 2014, followed by passing the local licensure exam in February 2015. She is eager to leverage her skills in a Virtual Assistant role to deliver excellent customer service and administrative effectiveness.