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Justine M. — Junior Customer Service and Tourism Assistant from Philippines

Justine M.

Junior Customer Service and Tourism Assistant

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Justine M., a resourceful team player from New Bataan, Davao de Oro, has developed a robust expertise in the realm of tourism management and customer service. With an educational background from St. Mary’s College of Tagum Inc. in Tourism Management, Justine holds certifications such as Certified Guest Service Professional and various NC-level certifications, enhancing her capabilities in guest service and event management. Her work experience is highlighted by an internship at Francisco Bangoy International Airport, where she effectively handled travel document verification and passenger inquiries, showcasing her adeptness in Effective Communication and multitasking. As the Municipal President for the Davao de Oro Scholarship Program, she demonstrated strong leadership and crisis management skills, further strengthening her role in promoting Cultural Awareness and Sensitivity. Her skills in visual design and accessibility are complemented by participation in workshops like Fine Dining and Eco-Tourism, making her a versatile professional in the tourism and service sectors.

Experience

  • Internship

    Francisco Bangoy International Airport (CAAP) · 2025 — 2026
    Provided assistance to passengers by verifying travel documents, responding to inquiries, and ensuring operations ran smoothly and efficiently. Demonstrated strong customer service and communication abilities, maintaining professionalism and attention to detail in a fast-paced setting. Exhibited self-motivation and a strong sense of personal responsibility while effectively managing time to complete tasks within deadlines.
  • Social Media Content Creator (Video Editor)

    St. Mary's College of Tagum Inc. (Tourism Management Program) · 2022 — 2026
    I worked as a Social Media Content Creator and Video Editor for school activities, where I created and edited short-form videos for announcements, events, and presentations. I focused on storytelling, engaging hooks, smooth pacing, and clear visuals to make content more appealing and easy to understand for students and school audiences.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    St. Mary’s College of Tagum Inc. · 2022 — 2026
  • Technical Vocational Livelihood
    New Bataan National High School · 2020 — 2022

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