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Kamanzi J. — Junior Financial Officer from Rwanda

Kamanzi J.

Junior Financial Officer

Rwanda 2-3 years
Open to offersNew to Platform
Languages
English
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About

Kamanzi J. is an accomplished professional with a dynamic background in Customer Service & Relationship Management, finance, and event coordination. As an Events Coordinator at Events Factory, he has excelled in Budget Planning, timeline creation, marketing strategy development, and securing sponsorships. He further honed his financial acumen as a Finance Officer at Jotete Investment Ltd, specializing in Financial Reporting, cash flow management, reservation processing, and risk management. His tenure as a Call Center Representative at iSON highlights his proficiency in delivering high-quality customer support internationally, with a focus on technical resolutions and operational efficiencies. Kamanzi is pursuing a Bachelor’s degree in Economics from the University of Kigali, deepening his understanding of finance and economic policy. He is also certified in Cyber Security and actively involved in E-Commerce development initiatives in Rwanda.

Experience

  • Call Center Representative

    iSON · 2025 — 2025
    Delivered high-quality customer support to international clients through phone, email, and live chat. Addressed inquiries, complaints, and technical issues effectively. Worked with cross-functional teams to enhance service delivery and improve communication processes. Achieved performance targets related to call handling time and customer retention.
  • Finance officer

    Jotete investment l t d · 2024 — Present
    Prepared financial reports on a monthly, quarterly, and annual basis. Managed cash flow to ensure the organization meets its financial obligations. Processed reservations via phone and email with a focus on maintaining high accuracy rates and response times. Identified financial risks and proposed mitigation strategies.
  • Events coordinator

    Events factory · 2023 — Present
    Developed marketing strategies through social media for promotional activities, and secured sponsorships and collaborations. Organized post-event activities, such as collecting feedback and conducting surveys for analysis.

Skills & Expertise

Education

  • Bachelor degree in Economics
    University of Kigali · — — 2026

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