Karen T.

Hi! I’m Karen T. Cervantes, a Social Media Manager, Content Creator, Customer Support Specialist, and Virtual Assistant from the Philippines with over 10 years of professional experience in communications, education, customer service, administration, and digital support.

My expertise includes social media management, Canva graphic design, content creation, community engagement, and digital communications. I have managed and created content for educational institutions and organizations, including Facebook pages, website content, promotional campaigns, social media graphics, reels, captions, and engagement initiatives. I am passionate about helping brands build their online presence through creative content and meaningful audience engagement.

I am proficient in:

• Canva (Graphics, Social Media Posts, Marketing Materials, Presentations)

• Meta Business Suite

• Facebook, Instagram, TikTok, LinkedIn, and X

• Content Planning and Scheduling

• Social Media Caption Writing

• Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)

• Microsoft 365 (Word, Excel, PowerPoint, Outlook)

• CRM Systems

• Shopify

• ChatGPT and AI Content Tools

• Zoom, Google Meet, and Slack

I can assist with:

• Social Media Management

• Canva Graphic Design

• Customer Support and Administrative Support and the like