Karen A.

Karen A., a seasoned professional with experience in customer service and debt collection, has honed her skills in both client engagement and data management. She holds a Bachelor of Fine Arts from Far Eastern University and has amassed a versatile background, most recently working as a Call Center Associate at Resultscx, where she managed health insurance inquiries and medical claims via digital channels. At Probe Cx Philippines, she offered adept customer support through online chat platforms. Her earlier role as a Collection Specialist involved negotiating payment plans and maintaining accurate records for Anchor Collection Services Inc. and RCBC Bankard In-House Collection. Throughout her career, Karen has exhibited strong communication and time management skills, proving her ability to handle complex transactions and collaborate effectively with team members. As a Virtual Assistant and Data Entry Freelancer, she meticulously managed and organized data, leveraging tools such as Google Drive and Excel.