Karina M.
Junior E-Commerce Administrator
Open to offersNew to PlatformAbout
Karina M. is a dedicated professional with four years of experience as an Admin E-Commerce managing five marketplaces and contributing to offline store sales in Kota Bandung. At Pusat Grosir ATK 88, she adeptly handled product catalog management, order processing, and customer inquiries, showcasing her proficiency in platforms like e-commerce, social media, and applications such as Microsoft Excel. She efficiently coordinated with warehouse teams, managed stock data, and strategized affiliate systems. Previously, as part of the Bintang Jaya Bandung team, Karina oversaw sales tax invoices and payment records while ensuring excellent customer service. With practical training in the aviation industry at PT GMF AeroAsia Tbk., she developed a solid foundation in aircraft maintenance. Karina honed her skills in Photo Editing and Online Marketplace operations, while being adept in problem-solving and effective communication.
Experience
Admin E-Commerce and Offline Store Sales
Pusat Grosir ATK 88 · 2022 — 2026Managed the product catalog including editing photos, uploading products, creating product descriptions, and setting prices and stock levels. Processed incoming orders by checking, inputting data, and coordinating with the warehouse team. Addressed issues related to the online shop, such as returns, complaints, shop ratings, and overall shop health. Regularly input stock opname data. Accountable for the affiliate store system and the entire flow of product ordering, from printing shipping labels to coordinating pickups by couriers. Collaborated on various online shop aspects including campaigns, vouchers, flash sales, and store discounts. Responded to customer messages and inquiries.Administration
Bintang Jaya Bandung · 2021 — 2022Handled the requirements for sales tax invoices. Responsible for noting payments that are due regularly and maintaining timely recording. Provided friendly service and coordinated effectively with customers.Field Work Practice
PT GMF AeroAsia Tbk. · 2019 — PresentMaintained, repaired, and replaced aircraft components according to the provided job desk while following the manual book. Oversaw and recorded the components that required repair or replacement.
Skills & Expertise
Education
- Airframe and PowerplantSMKN 12 Bandung · 2017 — 2020
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