Kariza R.

Kariza B. is an experienced Customer Service, Account Manager, and Project Manager with 13 years of delivering high-quality support across industries such as BPO, eCommerce, credit repair, and auto-financial services. With 8 years in BPO environments focusing on technical support and call handling, as well as 5 years providing remote assistance to eCommerce and credit repair businesses, Kariza has managed roles at organizations including Omnie, A1 Credit Repair, Bunny Love Doll, Absolute Sex Doll, The Results (Comcast), and Sykes Asia. Her responsibilities have included processing returns and warranties, educating clients on credit repair services, tracking logistics, and guiding customers through technical solutions using channels like email, chat, and phone. Proficient in CRM systems such as Salesforce, she is known for meeting compliance and performance standards in roles demanding advanced project organization and customer interaction.