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Kate A. — Junior Technical Support Engineer from Philippines

Kate A.

Junior Technical Support Engineer

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Kate Antonette N. is a graduate of the University of Cebu Main Campus with a Bachelor of Arts in Psychology, completed in 2024. With professional experience in the business process outsourcing (BPO) industry, she served as a Technical Support Engineer at CTC BPO INC. from May 2022 to February 2026, where she was responsible for troubleshooting software, hardware, and network problems. Her earlier role as Sales Support at Pacific Hub Inc. (2020–2021) involved preparing sales proposals, generating quotes, and managing contracts to support the sales team and ensure timely client delivery. Proficient in English, Kate Antonette N. has consistently contributed to smooth team operations within fast-paced business environments in Cebu, Philippines.

Experience

  • Technical Support Engineer

    CTC BPO INC. · 2022 — 2026
    Troubleshot technical issues involving software, hardware, or network problems.
  • Sales Support

    Pacific Hub Inc. · 2020 — 2021
    Provided assistance to the sales team by preparing sales proposals, quotes, and contracts for timely client delivery.

Skills & Expertise

Education

  • Bachelor of Arts in Psychology
    University of Cebu Main Campus · 2020 — 2024

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