Kathleen D.
Mid-Level Real Estate Operations Virtual Assistant
Open to offersNew to PlatformAbout
Kathleen C. is an experienced operations and administrative professional with a robust background in building and mall administration, specializing in facilities oversight, tenant relations, and lease documentation. She has honed expertise in managing property operations, organizing complex files, and coordinating vendor communications, positioning her as a highly efficient real estate virtual assistant. Kathleen has demonstrated proficiency in handling administrative tasks, ensuring seamless email correspondence, and maintaining financial and administrative organization through CRM database management and precise data entry. In her role as a freelance digital entrepreneur, she effectively increased shop visibility and customer engagement through live streaming sales and strategic social media management. Kathleen holds a Bachelor of Science in Criminology from ICCT Colleges, with relevant coursework in Business Communication and Computer Applications, further enhancing her capability to excel in cross-functional administrative support within the real estate sector.
Experience
Digital Entrepreneur, Social Media Management
Pochi Shop · 2025 — 2025Conducted live streaming sales to engage viewers and drive product orders, while implementing digital marketing strategies on social media to enhance shop visibility and increase page followers. Managed end-to-end order fulfillment, ensuring secure packaging for fragile collectibles.Virtual Assistant
Independent Contractor · 2024 — 2025Oversaw the management and updates of CRM databases, along with daily email correspondence to improve team communication and response times. Facilitated tenant relations and processed real estate contracts with detail-oriented accuracy, contributing to efficient property operations. Assisted with bookkeeping and performed precise data entry tasks to maintain organized business records.Building Administrative
Aero Dynamics Realty Development Corp. · 2024 — 2024Handled the complete contract lifecycle for new clients by preparing lease agreements, ensuring compliance documentation, and finalizing onboarding paperwork. Compiled operational and financial reports for property owners and management, providing key insights on building metrics like performance, occupancy, and revenue. Managed tenant utility processing through careful auditing and precise financial record-keeping.Mall Administrative Assistant, Operations Department
Megaworld Commercial Division | Super Clean · 2023 — 2024Oversaw the lifecycle of tenants' maintenance and operational complaints, achieving a high satisfaction rating through effective communication and coordination with vendors. Managed daily office operations, including handling a high volume of emails, phone inquiries, and digital document control. Led tenant onboarding by providing comprehensive orientations on facility guidelines and compliance standards.Road Usage Teller
Eastwood City Estate Association (ECEA) · 2023 — 2023Processed various financial transactions, including vendor payments and tenant disbursements, while adhering to internal financial controls. Generated daily activity reports for management to track collections, building maintenance, and tenant issues, ensuring operational transparency. Collaborated on projects across departments to manage administrative workflows and resolve issues in real-time.
Skills & Expertise
Education
- Bachelor of Science in CriminologyICCT Colleges · — — 2021
Interested in this professional?
Sign in as an employer to save this profile or invite Kathleen D. to a job.
Sign in as an employer