Kathleen R.
Mid-Level Banking Service Officer
Open to offersNew to PlatformAbout
Kathleen Rose M. G is a dedicated Branch Service Officer at AllBank, where she efficiently manages daily cash operations and ATM operations. Since August 2022, she has been responsible for overseeing the entire cash transaction system, ensuring all transactions are balanced daily, and supervising cash and clearing operations at her branch. Her role also requires maintaining a secure environment for cash and valuables in the main vault. Previously serving at Producers Savings Bank Corporation, Kathleen served as both a Branch Operations Officer and Branch Cashier, where she honed her skills in customer interactions, cash supervision, and anti-money laundering procedures. With a background in B.S. Information Technology from STI College Fairview, Kathleen excels in implementing risk control measures and ensures exceptional customer satisfaction through attentive service strategies. Her experience also includes handling specific financial transactions and loan services at King Diamond Loan Services Corporation.
Experience
Branch Service Officer
AllBank(A thrift Bank),Inc. · 2022 — PresentMonitors and enhances the service level provided by the CSA-Teller and DPU. Oversees the supervision and management of cash and clearing operations, ensuring adequate protection for cash and valuables held by tellers and in the main vault. Manages ATM operations for the branch and ensures all transactions are accounted and balanced daily. Responsible for managing deposit pickups and guarantees timely cash servicing of the branch. Acts as the Main Vault, mainly controlling the cash safe.Branch Operations Officer
Producers Savings Bank Corporation · 2018 — 2022Interacts with bank clients regarding the products and services offered. Ensures client satisfaction and the achievement of sales goals by the team. Oversees daily transaction checks and monitoring.Branch Cashier
Producers Savings Bank Corporation · 2017 — 2018Monitors and improves service levels provided by the CSA-Teller and DPU. Supervises and manages cash and clearing operations, ensuring adequate protection for cash and valuables. Accounts for and balances all transactions daily. Responsible for managing deposit pickups and ensures timely cash servicing. Oversees ATM operations, processes ECPAY and Western Union transactions, and reports AMLA transactions and other bank reports.NAC/CSA
Producers Savings Bank Corporation · 2015 — 2017Handles customer financial transactions including deposits, withdrawals, transfers, and other over-the-counter activities.Salary Loan Assistant
King Diamond Loan Services Corporation · 2014 — 2015Prepares and reviews account documentation related to salary loans. Creates loan disbursement entries based on approved instructions. Collects and posts payments from borrowers while performing forgery and signature verification and credit structuring.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologySTI College Fairview · 2009 — 2013
- Secondary educationEastern Pangasinan Agricultural College · 2005 — 2009
- Primary educationCapt. Tomas Pine Elementary School · 1999 — 2005
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