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kathyren M. — Mid-Level Customer Service Professional from Philippines

kathyren M.

Mid-Level Customer Service Professional

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Kathyren T. has extensive experience in customer service and sales across multiple industries, including retail, telecommunications, and business process outsourcing. Her roles have included work as a Customer Service Representative for companies such as IQOR, Advance Contact Solutions, VXI, and Cybercity Phil., focusing on inbound customer support and sales within telco and airline accounts. In Dubai, she served as a Project Relation Officer, Supervisor, Telephone Operator, and Customer Service Representative at T. Choithrams & Sons, further expanding her responsibilities. Additionally, Kathyren operated her own thrift clothing shop as a part-time online seller, gaining direct experience in retail and supplier operations. She also contributed as a MySpace Imagine Reviewer in a non-voice process at Sutherland Global Services. Kathyren holds a Bachelor of Science in Nursing from Mindanao Medical Foundation College.

Experience

  • Part time Online Seller

    Thrift Clothes · 2017 — 2025
    Managed an online retail shop specializing in thrift clothes.
  • Customer Service and Sales

    IQOR · 2015 — 2017
    Handled customer inquiries and sales transactions.
  • Inbound Sales & Customer Service

    Cybercity Phil. · 2014 — 2015
    Provided customer service through inbound sales for a seasonal account.
  • Customer Service Representative

    VXI · 2012 — 2013
    Engaged in sales and customer service for a telecommunications account.
  • Project Relation Officer (P.R.O)/ Supervisor/Telephone Operator & Customer Service Representative

    T. Choithrams & Sons · 2011 — 2012
    Oversaw project relations and performed customer service and telephone operations.
  • MySpace Imagine Reviewer

    Sutherland Global Services · 2008 — 2010
    Reviewed content for a non-voice account.
  • Customer Service Representative

    Advance Contact Solutions, Incorporated · 2006 — 2008
    Delivered inbound customer service for Spirit Airlines.

Skills & Expertise

Education

  • Bachelor of Science in Nursing
    Mindanao Medical Foundation College · 1996 — 2002
  • High School
    University of the Immaculate Conception · 1991 — 1994
  • Elementary
    Davao Christian High School · 1984 — 1990

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