Kauthar E.

Kauthar E. is a customer service professional based in Cape Town, South Africa, with hands-on experience as a Sales Assistant at Sportsman’s Warehouse, Canal Walk. During a five-month tenure in the retail industry, Kauthar assisted customers with product selection and queries, delivered friendly and professional service, efficiently resolved customer complaints, and maintained store presentation and stock levels. By collaborating with team members, Kauthar contributed to meeting sales targets. She holds a Matric (Bachelor’s pass) from The Leadership College, completed in 2024. Kauthar is adept in customer service, problem solving, computer literacy including Microsoft Word and Excel, and is fully equipped for remote work with a laptop and stable WiFi connection. English fluency supports effective communication in customer-focused environments.