Junior IT Support & Customer Service Specialist
Open to offersNew to PlatformKelly T. is a dedicated Full Stack Developer and Customer Support Specialist currently working with Virtual Studios Ltd since January 2023. Kelly has played a pivotal role in enhancing the company's sales by devising new strategies and effectively managing social media accounts. In addition to converting online inquiries into clients, Kelly manages and responds to company Google reviews and has significantly improved customer service reviews by 60%. Kelly's technical expertise includes maintaining hardware and software on-site and developing a fully functional e-commerce website for the company. With proficiency in React, Node.js, HTML, and CSS, Kelly also demonstrates strong capabilities in social media management and video editing. Currently pursuing a Bachelor’s Degree in IT at Pan African Christian University, Kelly holds a diploma and a certificate in ICT from the same institution. As a leader and mentor, Kelly has contributed to community development through volunteer work with CITAM Thika Road Church.
Sign in as an employer to save this profile or invite Kelly E. to a job.
Sign in as an employer