Kemmvary V.
Mid-Level E-commerce Operations Specialist
Open to offersNew to PlatformAbout
Kemmvary V. is an accomplished Virtual Assistant with extensive experience in e-commerce operations and executive support. While working for Giftnest Innovations as an E-commerce Operations Specialist from 2024 to 2026, Kemmvary managed daily operations including order processing and inventory tracking, ensuring adherence to standard operating procedures for consistent service quality. At 808 Ash Holdings LLC, from 2021 to 2024, Kemmvary excelled as an Executive Virtual Assistant, enhancing client retention by 25% and managing executive schedules and communications. Previously, at VXI Global Solutions and GJR Call Center Services, Kemmvary honed skills in customer support, handling sensitive PayPal financial data, and managing billing inquiries with professionalism. Proficient in order management, CRM systems, and maintaining client relationships, Kemmvary ensures operational efficiency and high customer satisfaction.
Experience
E-COMMERCE OPERATIONS SPECIALIST
Giftnest Innovations · 2024 — 2026Oversaw daily operations in e-commerce, including order processing, inventory tracking, and product updates. Addressed a high volume of customer inquiries to resolve issues related to orders, refunds, and deliveries while ensuring compliance with standard operating procedures.Executive Virtual Assistant
808 Ash Holdings LLC · 2021 — 2024Developed and nurtured relationships with high-value clients, overseeing account management and identifying upselling opportunities. Organized meetings and managed email communications to ensure effective daily executive operations.PAYPAL CUSTOMER OPERATIONS ASSOCIATE
VXI Global Solutions · 2019 — 2021Managed inquiries related to PayPal billing, charges, disputes, and unauthorized transactions. Reviewed transaction activities for compliance with PayPal policies and provided customer support while handling sensitive financial information.General Manager
GJR Call Center Services · 2017 — 2019Supervised admin staff and organized executive appointments and calendars. Enhanced operational efficiency by implementing filing systems for confidential documents and contributed to internal communication and meeting coordination.
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